Overall my years of selling online, I sometimes come across "unclaimed" parcels that were returned back to me. Most of them were returned because they were left in the post office "unclaimed".
My next steps are usually to inform the buyers that their purchased item was returned back to me and if they require them to be resent, additional postage costs will be required. Most of the customers will reply and I will resend the item.
However, there are some that DO NOT reply, and I end up stuck with these items.
- What should I do with them?
- Should I resell them?
- How long should I wait before I "resell" these items again?
- Have you experienced this before? What would you do?
