Million Dollar Qn
Have you ever gotten to ANGRY with a customer that you REFUSE to do business with them?
For me... YES I have gotten angry with some customers but to the point of not ever doing business with me, NO. I think customer service is very important personally and no matter how angry we may be due to unreasonable or ridiculous customer, it still pays to be polite and objective. I tend to "play the ball not the man".
What do you think?
What happened you might ask?
I was asked by a friend to inquire about an item from this seller. My friend told me that this seller has not been responsive to her so things might be different if I was the one asking since I am a fellow crafter and I have not conversed with this seller before etc.
Anyway, things went on great and I was going to purchase 2 items, 1 for my friend and the other myself (yes I was tempted to get something for myself). As my friend wanted to pay via another mode of payment, I thought it may be more convenient if there were 2 listings and my friend can just purchase it herself. After that last convo, I got a reply asking me to tell my friend to refrain from contacting them any more whether it was via her directly or proxy.
My reaction : What the Fxxx?
